EBCV. EXOTIC BONSAIINDONESIA

Legal

Privacy Policy

How we handle the information you share with us through this website.

What We Collect

Information You Provide

When you submit an enquiry or request our PDF catalog through our website, we collect the information you enter in the form: your name, email address, company name, country, and — for enquiries — the message describing what you are looking for. For catalog requests we also record your IP address, used only to prevent automated abuse of the form. We do not collect any other information.

How We Use It

Responding To Your Enquiry

This information is used solely to respond to your business enquiry — to understand what products you need, provide pricing and availability, and arrange export details. We do not use it for marketing unrelated to your enquiry.

How Long We Keep It

Data Retention

There is currently no fixed retention period — enquiries remain in our system until they are manually removed by our team. If you would like your enquiry data deleted, please contact us and we will remove it.

Sharing

Third Parties

We do not sell, rent, or share the information you submit with any third party. It is only accessible to our own team for the purpose of responding to your enquiry.